I, the undersigned, understands and adheres to Athena Tactics Refund and Rescheduling Policy. I understand that Athena Tactics maintains a no-refund policy for all individual packages and programs. Clients who are unable to attend a scheduled session have the option to reschedule, subject to availability.
Each 8 week program must be completed within a 6 month time frame from the date of the first scheduled session. Unused sessions are forfeited.
Programs that are longer than 8 weeks must be completed within 1 year from the date of the first session.
24-hour notice must be given to cancel a session. If 24-hour notice is not given, a rescheduled session fee of $100.00 must be paid prior to rescheduling as we book 6 months out to accommodate all clients
If 24-hour notice is not given, the canceled session will be considered a forfeited session and cannot be rescheduled nor time be given back. You are allowed to schedule a private session to make up the canceled (forfeited) session for a fee of $200.00
For packages or programs purchased by a group (defined as two or more participants), the following rescheduling policy applies:
If one party of the group needs to cancel or reschedule a session, the entire group must reschedule as well.
If the remaining members of the group choose to proceed with the scheduled session, the party who cancels or reschedules must pay an additional individual session fee of $125.00 to attend a makeup session. This fee must be paid prior to the rescheduled session.
No-Show Policy
If a client has two no-shows—defined as failing to attend a scheduled session without prior communication with Athena Tactics and no response after we have attempted to make contact—you will be dropped from your program entirely without a refund and will not be invited to return.
Please contact Athena Tactics at amanda@athenatactics.com to make rescheduling arrangements.
